This step-by-step tutorial shows you how to swap cryptocurrencies with our service, through our website or with our mobile app.
6 minutes|Yann Gerardi|Published 2023-10-06|Updated 2024-11-20
With our exchange service, you can swap and bridge cryptocurrencies easily using any of your wallets. This step-by-step tutorial below shows you how it works:
If you already have a profile with us, login with one of the methods available to continue. For this example, we choose the SMS option:
If you don't have a crypto wallet yet, downloading our mobile app is the easiest way to get started if you want to swap cryptocurrencies. This step-by-step tutorial below shows you how it works:
Create a new wallet, or restore an existing one if you prefer to. If you need help on the creation of a wallet, we have made a step-by-step guide here.
Go in Settings > My profile > Register, choose an authentication mode then provide an email address on which you will receive notifications about your transactions.
Registering allows to swap crypto up to CHF1,000 per day and CHF4,000 per month.
To swap more crypto in a single transaction, you will need to identify. For more info, please see our support page.
The cryptocurrencies available to swap are all displayed by default in the app. You can see the full list on this page as well.
Please note that we have different cryptocurrencies available on different networks. To switch network, use the network icon on the upper left of the screen.
Once you have chosen a cryptocurrency to swap, click on the "Add" button.
Select the "Wallet" tab, then transfer crypto to the address displayed here. Since the app is self-custodial, please note that you will need to cover the network costs to cash out your cryptocurrency. More information about them on our support page.
Once your crypto has been transferred to your address, go back to the crypto's screen and click on the "Swap" button.
Choose the amount of crypto that you want to swap, the destination crypto and the destination blockchain.
You can access different cryptocurrencies on different chains, so change chains to see different assets.
Click the "Swap" button to confirm and initiate the transaction. Your crypto will be withdrawn from your wallet, we will convert it to the chosen cryptocurrency as soon as we receive it, then deliver funds to the chosen wallet. You will receive a confirmation email with the detail of your transaction as soon as it will be completed.
Yes, there is a minimum swap value of CHF1 (or equivalent) to exchange a crypto for another.
The maximum swap depends on the available liquidity at any given time, so there is no specific maximum swap amount.
The exchange rate applied is the best market rate that we can obtain at the moment we receive your crypto transfer, unless your transaction must be put on hold for compliance reasons. In such case, the exchange rate will be applied when the hold on your transaction will be removed.
When you initiate a swap transaction, we will receive it as soon as your crypto transfer will have been completed on the blockchain. Once received, we will exchange your funds and deliver them on the destination wallet. The delivery speed can take anywhere between minutes to hours, depending on network and liquidity conditions. In all cases, we deliver your funds on a best effort basis. Deliveries are processed automatically most of the time, but can be held for manual review by our compliance team. In such cases, manual reviews are done during office hours from Monday to Friday.
About the author
Yann is the head of marketing of Mt Pelerin. He fell down the rabbit hole of crypto at the end of 2017, when he joined the assembling team that would give birth to Mt Pelerin.
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